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/t5/acrobat-discussions/acrobat-dc-updates-failing-because-print-spooler-service-won-t-start-how-do-i-fix-this/td-p/10158016 Nov 14, 2018 Nov 14, 2018
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I am logged in as an administrator and trying to install updates for Adobe Acrobat DC. It gets as far as starting the Print Spooler service and hangs there. I tried starting the service just before it gets to this part, but the service won't start (this worked last time I had updates, but no longer works). It hangs for a while and then reverts. I thought about uninstalling and reinstalling but am afraid it would hang on the install as well. Has anyone run into this? How do I fix it going forward?
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1 Correct answer
Community Expert , Nov 14, 2018 Nov 14, 2018 kglad • Community Expert , Nov 14, 2018 Nov 14, 2018 5 Replies 5 Community Expert ,/t5/acrobat-discussions/acrobat-dc-updates-failing-because-print-spooler-service-won-t-start-how-do-i-fix-this/m-p/10158017#M121711 Nov 14, 2018 Nov 14, 2018
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/t5/acrobat-discussions/acrobat-dc-updates-failing-because-print-spooler-service-won-t-start-how-do-i-fix-this/m-p/10698720#M226289 Oct 28, 2019 Oct 28, 2019
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I am having this same issue, and tried fixing the Print Spooler as indicated in that wikiHow article. The issue persists still. What else can I try? I have reinstalled Adobe Acrobat DC and repaired the installation several times, but to no avail.
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/t5/acrobat-discussions/acrobat-dc-updates-failing-because-print-spooler-service-won-t-start-how-do-i-fix-this/m-p/10698741#M226290 Oct 28, 2019 Oct 28, 2019
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The print spooler isn't a part of Acrobat, so if it won't start that's probably not an Acrobat issue either. It could be one of your print drivers locking it; if you feel like experimenting, try removing them one by one (be sure you can get them back!)
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/t5/acrobat-discussions/acrobat-dc-updates-failing-because-print-spooler-service-won-t-start-how-do-i-fix-this/m-p/11457855#M278407 Sep 24, 2020 Sep 24, 2020
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i was able to install the update by first stopping the print spooler manually/
net stop spooler
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/t5/acrobat-discussions/acrobat-dc-updates-failing-because-print-spooler-service-won-t-start-how-do-i-fix-this/m-p/11923479#M304831 Mar 24, 2021 Mar 24, 2021
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I fixed this issue by uninstalling all other pdf writers under control panel. Mine was caused by a PDF Report Writer (novaPDF 6.4 printer) which is installed with Autodesk 2018.
