Health coverage that costs little to nothing with more benefits than you think.
Optima Health is dedicated to taking care of health and so much more. Optima Family Care is a Virginia Medicaid plan. It is for children, teens, and adults who meet certain income and other requirements. You can apply at any time of year.
Medical and Pharmacy Preventive care and screenings are part of your coverage. You cannot be denied for pre-existing conditions.
Benefits from Optima Health When you are an Optima Family Care member, you get lots of added benefits on top of your Medicaid coverage.
Help Beyond Healthcare We understand the unique needs of Virginia because it has always been home to us.
Whether you are seeking coverage for yourself or helping someone else, we are here to answer your questions about our added benefits and services. We can help in other languages.
Optima Family Care
Toll-free: 1-800-881-2166 (TTY: 711)
Monday through Friday, 8 a.m. to 8 p.m. EST/EDT
Check our online Learning Center for answers to common questions.
This page does not represent a complete list of coverage and benefits. View the Optima Family Care member handbook (PDF) for full details.
Sentara Health Plans is the trade name for Sentara Health Plans, Sentara Health Insurance Company, Sentara Health Administration, Inc., and Sentara Behavioral Health Services, Inc. Health Maintenance Organization (HMO) products, and Point-of-Service (POS) products are issued and underwritten by Sentara Health Plans. Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara Health Plans and the Virginia Department of Medical Assistance Services (DMAS).